The Cowboy Blog

Social Intelligence

Tuesday, January 27, 2009

I came across an interesting Harvard Business Review interview of psychologist Daniel Goleman. He pioneered the study of "social intelligence" and has determined that it makes a significant difference in leadership effectiveness and organization performance. Comprised of characteristics such as empathy, skilled interaction and the ability to develop a rapport with others, social intelligence is a skill that can be developed by anyone.

Mr. Goleman recommends the following steps to improve your level of social intelligence:
  • Obtain anonymous 360 degree feedback from those who know you best
  • Identify your communication weaknesses from the feedback
  • Make a learning agreement with yourself to communicate better at every opportunity


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